Some of the reasons why you should choose ServiceMaster Clean Swansea. Award winning cleaning service.
Dedicated Management
It’s important for our clients to have an efficient management system in place. You will allocated a dedicated Contracts Manager to your site who will liaise with you directly. A mobile Supervisor will also check the premises is cleaned to the highest standard and cover any sickness or holiday entitlement, as and when required.
Ongoing Communication Plan
We believe in open communication and send out a regular client newsletter to keep you up-to-date with everything going on at ServiceMaster Clean Swansea. We also provide a communication log so you can communicate directly with your cleaner and vice versa. This system is extremely useful, especially outside regular office hours.
Full Training Manuals
All of our cleaners must complete a training manual for a new site. Each manual contains information on alarm codes, floor plans, health and safety and risk assessment.
Cleaning Schedule
We put together a cleaning schedule which both parties agree on. You can expect the same high standards every visit. Each schedule is tailored to meet your requirements.
EziTracker Staff Management System
We have a duty of care to safeguard our employees. Our staff management system monitors when a cleaner enters and leaves a premises. This enhances lone worker security and gives you peace of mind of the service level being delivered. If your cleaner doesn’t clock-in by the agreed time, a mobile supervisor is notified and an alternative cleaner will be supplied.
24 Hour Phone Service
The phones are monitored 24/7 so you can contact us outside of usual working hours. If your matter is urgent the relevant member of staff will be notified ASAP. All queries and issues are dealt with quickly and efficiently.
Uniformed Staff
Uniform allows our cleaners to look neat, tidy and professional as well as making them easily recognisable. It also enhances security. You know that only ServiceMaster staff in uniform should be on the premises.
Regular Performance Monitoring
We carry out regular site visits to discuss any service requirements and to check you are happy with everything. You will also receive a quarterly report. You can rate our service to make sure we are providing a continuous high service level.
National Network Support
As we are a franchise we benefit from nationwide coverage and support. We provide the personal touch but still have the support and expertise of an international organisation.
Access to Research & Development Facilities
A dedicated team ensure the ServiceMaster network remain at the forefront of technology. You receive outstanding service using the latest products and cleaning procedures.
Chemicals, Materials & Equipment
All products and appropriate equipment are provided by ServiceMaster to complete the clean. COSHH (Control of Substances Hazardous to Health) data sheets are supplied for all products used at your premises. All electrical equipment is PAT tested.
Products to Purchase
We can also supply a wide range of products and dispenser systems to purchase at competitive prices. Just let us know your requirements and we can help.
“One Company, One Invoice, One Contract”
