Monitoring Cleaning Staff: Why We Use Ezi-Tracker

And Why Ezi-Tracker is great for our clients too!

 
When we’re cleaning warehouses, industrial buildings, schools, or any commercial and public premises in Swansea or further afield, it’s our responsibility to get things right. Why? Because our work has to be top quality so our clients are happy and getting the service they deserve. That’s why we use Ezi-Tracker software. 

After all, if you’re looking to have your premises cleaned properly, you’d choose the best, wouldn’t you?

Quality Comes As Standard

 
In terms of quality standards, whether it’s office space, external parking areas, warehouses, or doctor’s surgeries. In fact, anywhere where we work, quality comes as standard. We’re proud that you’ve agreed to invest in our services, and we’re here to ensure you are getting top quality in return.

Not everyone thinks that way, but we do.

Getting Things Right

 
We have high standards, so getting things right is paramount. Robust systems are in place so that we can adhere to the standards.

But, we don’t rest on our laurels with cleaning standards. We always check in to make sure you’re happy we are doing a great job.
 

See our testimonials here

Safety Is Paramount

 
As part of this, we also have to ensure that our staff are safe when they are out working and are present when they say they are.

After all, like you, we have a duty of care to safeguard our employees.

EziTracker Is The Answer

 
So, how are we able to do this in a way that helps you and helps us? Ezi-Tracker® is the answer we have found that works for everybody.

Ezi-Tracker® is time and attendance software used by our staff members to monitor attendance when on-site for remote workers. It’s pioneering software that is simple for users and a real benefit to us and our clients.

Our Cleaners Scan QR Codes

 
Cleaners use a client’s phone to log in to a specific number or scan a unique QR code on-site using their own smartphone.

By doing this, our staff management system can monitor when a cleaner enters and leaves a premises. Not only does this enhance lone worker security, but it will also give you peace of mind about the service level being delivered.

Notifying A Supervisor

 
But what happens if a cleaner does not clock in? After all, it could happen for some reason and we have to be on the ball if this does occur.

If a cleaner doesn’t clock in by the agreed time, a mobile supervisor is notified and an alternative cleaner will be supplied if needed.

This stops any potential breakdown of service. And that’s important to you and us.

Communicating With Colleagues

 
The supervisor will also contact the staff member to see why they are not in work. It’s a way we can look after our colleagues and ensure no loss of service for our clients.

And, what’s more, you can be confident that people are in the right place because EziTracker is geofenced to ensure that the cleaner is at the location when signing in and out of work.

This means that everything has to be done right, with procedures followed. Otherwise, it won’t work. It’s about transparency and sticking to the high standards we set ourselves.

call centre cleaning

Ezi-Tracker Monitors Hours

 
We can also use this data to make sure our clients receive the hours they are paying for. It’s a modern way of keeping track, for our benefit and yours.

What’s more, it is also linked directly to a cleaner’s pay so it’s an extra incentive to them to get things right.

There is no way that extra time can be put onto timesheets, and if the right number of hours are not registered, they will not earn what they expect to earn.

We want to do right by our colleagues and by our clients.

EziTracker Is Great For Lone Workers

 
For lone workers, supervisors will be alerted if someone hasn’t clocked out of a building. This helps to limit the risk of someone being locked in and all the associated issues that would lead to.

If this were to happen, we follow the right procedures to help them, and we notify our clients. It’s all about safety and security!

Working Well For You And Us

 
EziTracker is a simple-to-use system that works well for both of us.

After all, you want to know you are working with transparent professionals who have the highest standards and want to do a great job.

We can help you do that and firmly believe we are second to none when delivering a cleaning service.

Whether it’s a warehouse, school, office or other commercial building, we are the ones to choose.

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